LimeChat enables direct-to-consumer (D2C) brands to drive up online sales conversations via its advanced Level 3 Conversational AI technology across chat mediums like WhatsApp, FB Messenger, and Instagram. Its platform aims to deliver a personalised and engaging store-like buying experience to the brand’s customers. This has empowered brands to expand chat as a revenue channel with increased Customer Satisfaction (CSAT) and reduced Cost-per-Conversion (CPC).